Privacy Policy

Legal

Privacy Policy

Last updated: August 2026

This policy explains what information Avorel collects, how we use it, and the choices you have. We take your privacy seriously and only collect what we need to run our store and serve you well.

01Information we collect

When you browse our site, create an account, or place an order, we may collect:

Contact details such as your name, email address, phone number, and shipping/billing address
Order details, including items purchased, order history, and payment confirmation (we do not store full card numbers)
Device and usage data, such as browser type, IP address, and pages visited, collected automatically through cookies
Any information you provide when contacting customer support

02How we use your information

To process and fulfill your orders, including shipping and returns
To communicate with you about your order, account, or support requests
To send marketing emails, only if you have opted in, with an unsubscribe option in every email
To improve our site, products, and customer experience
To prevent fraud and keep our store secure

03Cookies

We use cookies and similar technologies to keep your cart active, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some site features may not work as intended.

04Sharing your information

We do not sell your personal information. We share data only with trusted third parties who help us operate our store, including:

Our e-commerce platform (Shopify) for order and store management
Payment processors for secure transaction handling
Shipping carriers to deliver your order
Email and marketing tools, only if you have opted in to communications

05Data security

We use industry-standard security measures, including encrypted checkout, to protect your personal information. No method of transmission over the internet is completely secure, but we work to safeguard your data at every step.

06Your rights

Depending on your state of residence, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing communications at any time. To make a request, email us at privacy@avorel.com.

California residents (CCPA). You have the right to know what personal information is collected and to request deletion of that information. We do not sell personal data.